Services

We offer a variety of services which focuses on increased productivity and customer satisfaction.

Customer Service

We know the ins and outs of customer service and with an average of 96% customer satisfaction scored on surveys, we can definitely put our money where our mouth is.

Payments Service

Who wants to wait for their money? We understand the need for swift and yet secure and reliable transaction validation and processing. It's a lot easier to make another deposit when you have funds in your bank account.

Risk & Fraud analysis

Verification procedures, terms and conditions violation or outright fraud attempts. We can assist with them all and help you through each and every case with professionalism and a smile.

Content Service

Texts shouldn’t have to be proofread and edited after you’ve paid for them. This is our philosophy and why we only offer one standard of content – excellent! We can provide localized and SEO optimized copy in multiple languages. Let us know what you need, and we will make it happen.




Clients

We have boosted the productivity and customer satisfaction for;
VoodooDreams Casino

VoodooDreams

Online Casino

NYSpins Casino

NYSpins

Online Casino

Duelz Casino

Duelz

Online Casino

Dreamz Casino

Dreamz

Online Casino

Scatters

Scatters

Online Casino

Frank & Fred

Frank & Fred

Online Casino

Klirr

Klirr

Online Casino

Fun88 Casino

Fun88

Online Casino

Loistokasino Casino

Loistokasino

Online Casino

"One of the best casino agents i have ever had the chance to talk. Keep up the good work" - 15/04/2019

"very impressive staff from payments verification and customer services i will ensure i will post on social media your the best casino by far,!" - 17/04/2019

"very fast help indeed <3 im happy here . thanks <3" - 15/04/2019

"help me so much. very good work" - 15/04/2019

"Very good support" - 16/04/2019

"You guys are great!!!" - 16/04/2019

team

“The strength of the team is each individual member. The strength of each member is the team.” - Phil Jackson

The foundation of Opex is a strong team of three with a combined experience in the industry of over 20 years. As customer service representatives and trainers, all the way up to management. This combined experience is thoughtfully passed on to the new recruits which builds a strong and competent team where each individual feels that they directly contributes to the success of Opex, and more importantly, your business.

Get in touch

[email protected]